Partner Margin Is an Afterthought Until It Isn't

Why partner margin keeps getting modeled after launch instead of before it, and who actually pays for the gap.

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Sand in the Gears

Two incidents, one company, a year apart: how internal incentives designed in isolation ended up competing with the exact partners they'd just recruited.

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The Churn That Wasn't

Why a clean renewal that moves to a partner still shows up as churn, and what that does to the AE who had no reason to route it there.

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Invited to the Event, Not the Plan

Why a sponsor that never gets the attendee list still has to hand its own leads back to the vendor, and who gets told to stand down when one of them turns out to matter.

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Getting to the Other Side, Safely

What watching GitLab Duo launch taught me about human in the loop, and why partner in the loop is the same discipline at ecosystem scale.

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More on the way